Safeguarding

Welcome to our Safeguarding Team

At Diamond Families, the safety, welfare and wellbeing of every child and young person is our highest priority.

We are committed to providing a safe, supportive and nurturing environment where children and young people feel listened to, respected and able to ask for help.

Our Safeguarding Team

Designated Safeguarding Lead (DSL):
Karen Price

Deputy Designated Safeguarding Lead (DDSL):
Rebecca Roden

Contact number:
07496672456/ 01782 315758

Email:
[email protected]

Are you worried about a child or young person?

If you are concerned about the safety or wellbeing of a child or young person who attends Diamond Families, please speak to a member of our Safeguarding Team.

You can contact us by telephone, email or speak to a member of staff in person.

You do not have to give your name if you do not want to.

If you believe a child or young person is in immediate danger or at immediate risk of serious harm, call the police on 999.

Safeguarding is everyone's responsibility. We would always rather you share a concern than remain worried about whether you should say something.

Supporting Children and Families

Safeguarding is not only about responding when something has gone wrong. It is also about recognising when a child or family may need additional support and helping them access that support as early as possible.

Our Safeguarding Team can support children, young people and families who may be experiencing difficulties such as:

  • family pressures or changes at home

  • emotional wellbeing or mental health concerns

  • social isolation

  • difficulties attending or engaging with education

  • concerns about behaviour or relationships

  • online safety

  • bullying

  • domestic abuse

  • financial or housing difficulties

  • concerns about exploitation or harmful influences

  • a need for additional family support

Where appropriate, we can help families access Early Help, Family Hub services and other local organisations.

Local Early Help and Family Support

Stoke-on-Trent

Families living in Stoke-on-Trent can access information about Early Help and Family Hubs through the Stoke-on-Trent Safeguarding Children Partnership and local Family Hub services.

Early Help and support for parents and carers – Stoke-on-Trent

Staffordshire

Families living in Staffordshire can access support through Staffordshire Family Hubs, which provide information, guidance, activities and family support.

Staffordshire Family Hubs

Our Approach at Diamond Families

At Diamond Families, we recognise that behaviour is often a form of communication.

Many of the children and young people we support have additional needs, SEND, previous difficulties within education or experiences which may affect how safe, confident or regulated they feel.

Our approach focuses on:

  • building positive and trusting relationships

  • understanding each child's individual needs

  • creating a calm and predictable environment

  • early identification of difficulties

  • trauma-informed and child-centred practice

  • supporting emotional regulation

  • positive reinforcement

  • reducing conflict wherever possible

  • de-escalation

  • working closely with parents, carers, schools and other professionals

Children and young people are encouraged to have a voice in decisions affecting them and to identify trusted adults they can speak to if they are worried about anything.

Working Together to Safeguard Children

Diamond Families works in partnership with parents, carers, referring schools, local authorities and other professionals to safeguard the children and young people accessing our provision.

Where we have concerns that a child may be at risk of harm, we have a duty to share relevant information with appropriate safeguarding agencies.

In some circumstances, information may need to be shared without parental consent where this is necessary to protect a child.

Our safeguarding practice is informed by national safeguarding guidance, including Keeping Children Safe in Education, Working Together to Safeguard Children, and relevant local safeguarding arrangements.


What Parents and Carers Can Expect

We want parents and carers to understand the standards they should expect from educational settings when children are supported with behaviour, safety and wellbeing.

The Department for Education provides information for parents about behaviour, sanctions, support and exclusions.

Behaviour in schools: sanctions and exclusions – GOV.UK

You can also read the Department for Education's parent guide:

A guide for parents on school behaviour and exclusion – GOV.UK


Speak Up – We Will Listen

If something does not feel right, please tell us.

Children, young people, parents, carers, visitors and professionals are encouraged to raise safeguarding concerns with us.

Operation Encompass

At Diamond Families, the safety and wellbeing of our pupils is our priority. We are proud to be part of Operation Encompass, a safeguarding partnership between schools, police and local authorities.

Operation Encompass ensures that schools are informed when police attend a domestic abuse incident involving a child or young person. This allows us to provide timely support, understanding and a nurturing response to pupils who may need additional care.

Information shared through Operation Encompass helps us to better understand a child’s circumstances and support their emotional wellbeing, behaviour and access to learning.

At Diamond Families, we prioritize the online safety of our pupils. The CEOP (Child Exploitation and Online Protection) button is a vital tool that allows students, parents, and staff to report any concerns related to online exploitation or abuse. The CEOP button provides a direct link to report any suspicious or concerning online behavior. It's a secure and easy way to ensure the safety of our students.

  1. Click on the CEOP button below to be redirected to the official reporting page.

  2. Fill out the form with relevant details about your concern.

  3. Submit the form for CEOP to review and take action.

Reporting concerns helps protect not only the individual but also contributes to a safer online community for everyone.

 

Diamond Families, Rosslyn Road, Longton, Stoke-On-Trent, ST3 4JD

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